Refund policy

At JS Enterprises, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help ensure a smooth and fair return process.

 

🔄 Return Eligibility

You may request a return within 7 days of receiving your order.

Items must be:

• Unused
• In original packaging 
• Free from any damage

Items that do not meet these conditions will not be eligible for return or exchange.

 

💸 Refunds

Refunds are only issued for defective or incorrect items.

Please note:

• A 20% deduction will be applied to your refund amount to cover government-imposed taxes (18%) and delivery, logistics, and handling costs.
• Approved refunds will be processed within 48-72 business Hours to your original payment method or via bank transfer.
• Shipping charges are non-refundable

 

📦 Return Process

To initiate a return or exchange, please contact our customer support:

📞 WhatsApp: [0339-0026246]

Please provide:

• Your order number
• Reason for return
• Photos (if the item is defective)

Our team will guide you through the next steps.

 

🚚 Return Shipping

• Customers are responsible for return shipping costs,
• We recommend using a tracked courier service, as JS Enterprises is not responsible for items lost during return transit.

 

📝 Important Note

• Returns without prior communication or approval will not be accepted.
• JS Enterprises reserves the right to refuse returns that do not meet our policy guidelines.